Effective Date: October 21, 2024
Last Updated: October 21, 2024

Tender Bidder Ltd
Email: info@tenderbidder.co.uk

At Tender Bidder Ltd (“we,” “us,” or “our”), we are committed to protecting and respecting your privacy. This Privacy Policy outlines how we collect, use, and protect your personal data when you interact with our website, services, and communication channels.

By using our services, you consent to the practices described in this policy.

1. What Information We Collect

We collect different types of information to provide and improve our services:

1.1 Personal Information:

We collect personal data when you interact with us, including but not limited to:

  • Contact Information: Name, email address, phone number, and physical address.
  • Business Information: Company name, industry, and registration information (e.g., for tender writing, CQC registration, Ofsted registration).
  • Financial Information: Payment details, invoices, and billing information for processing payments.

1.2 Automatically Collected Information:

When you visit our website, we may automatically collect certain information using cookies, web beacons, and other tracking technologies:

  • Technical Data: IP address, browser type, device information, operating system, and pages viewed.
  • Usage Data: Time spent on the website, interaction with content, and navigation history.

2. How We Use Your Information

We use the information we collect for the following purposes:

2.1 Provision of Services:

  • To process and manage your requests for services such as tender writing, CQC registration, Ofsted registration or any other services we offer on our website.
  • To provide customer support and respond to your inquiries.

2.2 Business Operations:

  • To communicate with you about your account, including service updates, marketing materials, or notifications relevant to your use of the platform.
  • To process payments and maintain financial records.

2.3 Legal Compliance:

  • To comply with legal obligations and government regulations, including CQC and Ofsted standards.
  • To prevent fraud or illegal activities related to our services.

2.4 Improvement of Services:

  • To analyse and improve the functionality, performance, and user experience of our website and services.
  • To personalise your experience by understanding how you use our services.

3. How We Share Your Information

We do not sell or rent your personal information to third parties. However, we may share your information under the following circumstances:

  • Service Providers: We may share your information with third-party service providers who assist with payment processing, IT services, and legal compliance. These providers are contractually obligated to protect your data.
  • Legal Obligations: We may disclose your data to authorities if required by law, such as to comply with legal obligations, respond to lawful requests from government authorities, or defend our legal rights.
  • Business Transfers: If Tender Bidder is involved in a merger, acquisition, or sale of assets, your information may be transferred to the new entity.

4. Data Security

We are committed to ensuring the security of your personal data. We have implemented appropriate technical and organisational measures to protect against unauthorised access, alteration, disclosure, or destruction of your personal information.

However, please be aware that no method of transmitting data over the internet or storing data electronically is completely secure. While we strive to protect your personal data, we cannot guarantee its absolute security.

5. Your Data Rights

As a data subject, you have certain rights regarding your personal information. These include:

  • Access: You have the right to request access to the personal data we hold about you.
  • Rectification: You can request that any incorrect or incomplete data we hold about you be corrected or updated.
  • Erasure: You have the right to request the deletion of your personal data, subject to legal requirements.
  • Restriction: You may request the restriction of processing under certain circumstances.
  • Data Portability: You can request that we provide you with a copy of your personal data in a structured, commonly used, and machine-readable format.
  • Object to Processing: You may object to the processing of your personal data for direct marketing purposes or where processing is based on our legitimate interests.

To exercise these rights, please contact us at info@tenderbidder.co.uk. We will respond to your request in accordance with applicable laws.

6. Cookies and Tracking Technologies

Our website uses cookies to enhance your experience, provide functionality, and analyse website traffic. You can control your cookie preferences through your browser settings. However, disabling cookies may limit your ability to use certain features of our website.

For more detailed information on our use of cookies, please refer to our Cookie Policy.

7. Data Retention

We will retain your personal data for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required by law. When your information is no longer needed, we will securely delete or anonymise it.

8. International Transfers

Your personal data may be transferred to and processed in countries outside the UK or European Economic Area (EEA). In such cases, we will ensure that appropriate safeguards are in place to protect your data, in line with applicable data protection laws.

9. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of these external sites. We encourage you to review the privacy policies of any third-party websites you visit.

10. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. Any changes will be posted on this page, and the “Last Updated” date will be revised accordingly. We encourage you to review this policy regularly.

11. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or how we handle your personal data, please contact us at:

Tender Bidder Ltd
Email: info@tenderbidder.co.uk

By using our services, you acknowledge that you have read and understood this Privacy Policy and agree to the collection, use, and sharing of your information as outlined above.